Infact Consumer Support

What is a credit report

Your credit report is simply the information that lenders have shared with Infact Systems about you and your financial products.

Infact Systems shares your credit report with lenders under certain circumstances such as when you apply for a mortgage or a loan, or change the limit on a existing credit card or overdraft. There are many different situations when you credit report can be shared detailed in our Privacy Policy.

Your credit report can have a material impact on your ability to access financial services. Infact is a small credit reference agency and the Big 3 CRAs (Experian, Equifax and TransUnion) will have a lot more information so its worth checking out the credit reports that they have on you as well.

What is a statutory report?

Your statutory report is effectively your credit report. It belongs to you and all of the data that Infact Systems stores relating to you and your credit information is detailed within it.

You can request a copy of your credit report online here:
Statutory Report Request

Alternatively, you can download this form and send it to us:
Statutory Report Request Form